We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The mouse came quickly, the quality is satisfied, but it had to get used to it. In general, the purchase is satisfied
Everything works, went about a month and a half, the order was sent quickly
Cool Mouse, bought her son before now ordered as a gift, very satisfied
But the mouse itself is narrow, in a large hand badly lies, the rest is all fire.
came over a month. The product matches the description. I recommend the product and the store. nāca vairāk par mēnesi. Prece atbilst aprakstam. Iesaku preci un pārdevēju.
Sending, fast, neat and compliant with the announcement Despite the current situation, very nice mouse
Quality mouse, with a metal bottom. I liked it. Fast. Recommend. Delivery is very fast.
To Cheboksary for 6 days, delivery in Russia. The mouse has weight, while everyone is happy
Honestly, this mouse is not very convenient (for me and my children exactly), it is too big in its dimensions (all sorts of sticking shelves, like for fingers, it turned out to be superfluous in practice)
To small for people with big hands. Other then that it’s nice.
Very cool mouse beautiful easy to press almost does not make sound there are 4 modes of glow red (the coolest) blue purple and pink to everyone I recommend the order came very quickly almost the day in which the store promised
packaged in original box and in unused condition. arrived very quickly. is comfortable and smooth gliding from metal base has been enjoyed not just for gaming but family members borrow it for work and research finding it more comfortable over extended use and demanding less effort over long periods. also that the pointer is more true to inputs and less prone to irradic drifting.
The goods are much liked. The mouse is heavy with a metal case and is covered with a soft handkerchief, it feels very nice. Two additional keys on the left, I would like a couple (at least one) still on the right. But located in a convenient place and in the course of work you always use them. Problems only with the wheel and cord. The wheel when you scroll in one place you hear a click (quiet but it feels hand), honestly, not very nice. And the cord though fabric but feel cheap. Everything else is OK, for this money it is better not to find.
Not what i wanted , my fault as i didn't read the description well
All excellent, I arrive in perfect condition and the sensational product. Highly recommended store.
Great and steady mouse. Came in 11 days.
It came very quickly, the courier delivered it to the house.