We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
USB 4.0 as u listed! OK! I got it myself. At a distance within the room is enough. The parcel came in less than a month ukrpochta.
Very fast delivery, ordered the 11th, came on the 16th, in Tver. Thank you! Everything is very cool!
Came quicker than I thought it would. Good quality by Ugreen. I recommend all th etime.
Without Bluetooth function to use is recommended (32 bit)
It works, the GamePad is attached instantly and loses communication at a distance. Audio did not test.
Everything is fine, the main thing is not to use the driver they offer on the disk, windows 10 itself will instantly install and can be used.
The compatibility of this device with Sony WH-1000XM4 and Windows 10 is not good. After comparing sound from this adapter and cable I came to a conclusion: sound sony wh-1000xm4 with ugreen adapter is bad, with some delay and with not expressed high frequencies. I came back to cable.
On Win10, the adapter was recognized, connected AirPods to it, everything is OK.
As always everything well, more expensive than the other devices, but the quality is worth it.
Quickly, everything works on hurray
Zariadenie working správne. It is plug and play. Mám Windows 7 and inštalácia for tento operačný systém prebehla bezproblémovo.
Arrived in 2 weeks. Everything is fine, everything works. AptX is.
All right. The 7 dodatkovyh diveriev isn't a bad guy.
Perfect, on Windows 10 you don't need or install drivers