SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of XE Armour (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://xearmour.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ultimate Protection For The Modern E-Warrior
Hours of norms, while in testing mode! The store of the goods sent 15 days after payment for the messages did not reply! The watch is packed with norms! They came out! Until they were charged and updated, now the norms, there is a function associated with the call if you press the answer then the Artem will be on the phone, I think the green button is superfluous! And so all notifications show! Yes, there are contacts synchronizes with the phone, but just as a list, you can not do it!
Come in 10 days! Look great! Disabled via ADB services Ticwatch, began to work very quickly. When used, they hold a charge of 2 days.
The smartwatch arrived in 7 days by courier packed perfectly. Despite being a nice product recommend you Point on models newest since I was reported by the same company that will not be more updated Wear OS on board.
Good looking watch with NFC payment, but battery is horrible (from 6 to max. 18hrs). GPS sometimes not working, but when is working the tracking is not very accurate. I have Honor Watch Magic 2 too and Honor is much better than this, but like it because simple design.
Shop 5 + for speed 19.09 ordered 30.09 received in Kiev Before covid, it was very fast, now it's... Teleport The clock itself is tested, write early, except that the dials are not enough
So quick shipping and communication. Recommended.
All according to the description. Very fast shipment.
Everything as described I get SUPER fast with USA shipping 2 days!! The battery lasts 1 day and a half MUYYY cute
Не было дополнительного подарка, который обещан в описании.
Simplemente... Hermoso
Лучшие смарт часы в своём ценовом сегменте! Как только первый раз включил часы они очень сильно тормозили, но буквально через 20 минут часы отлично заработали. Всем советую к покупке. Имеется play market с большим количеством полезных приложений.
Часы супер, жене нравятся. В первые несколько дней появлялся "голубой экран смерти", но пару недель уже всё в порядке. NFC работает) Косяк с доставкой, выбрал получать в Пятёрочке 5Post, но в итоге забирал в Почте России после двух часов ожидания в очереди.. накладная о получении в Пятёрочке была внутри посылки, схема не работает, обидно
Smartwatch super. Ma wszystkie niezbędne funkcje i na czym mi najbardziej zależało to płatności GPAY. Bardzo szybka dostawa. Polecam sprzedającego. Polujcie na promocję. Udało się go w niezłej cenie wyrwać.
Wszystko ok
Ordered on June 18 and received on August 5. Took a while for it to arrive. I am very happy with it, I got it cheaper than I could get it in Japan.
Ich bin schwer begeistert von der Ticwatch ! Jederzeit wieder.
everthing works!
Super montre
Good smartwatch on Wear OS for the price. For present store send watch band which is 22mm not applicable for this watch :-D. Strange Chinese service)
Thank you very much, got it. The box was both in the factory film, and remained throughout the entire route. The watch ordered my mother for the birthday, so I did not open the box.
+ Running Google Pay, smooth corners to run it (2x bottom button) + Access to resources Wear OS (disks, application) + Microphone combined with appliques allows for smooth odpisywanie for messages and running it well + Manufacturer gives the impression that depend on him for customer (bezproblemowy contact) + Easy wypięcie belt, + Cool spięcie cable for charger and second free shipping + Charge pretty quick OK 2godz + Glass watch is retracted deeper than obramówka, prevent rysowaniu up + Fast delivery with Polish DHL 2dni -Biggest flaw watch this battery life. When balansowaniu power tzn. Mode plane, wygaszony screen sleeping, away sparowanie with your phone after BT, home rather mode plane, all the time off option „ screen constantly switched ”. You can get OK 36godz. Working time battery, is me then 13-20%. For ultra oszczędnym can pull tight to evening. Mode ultraoszczędny unfortunately off function alarm clock. -Zdarzają the delay in poruszaniu up
The clock is great! They're a little overwhelming. As a gift strap! This salesman takes the second watch! It's fine! Seller recommend.
Fast shipping and at the moment everything is perfect. Battery lasts 1 day and a half, according to use. It was a gift and the person is delighted with the Ticwatch.
The goods came two weeks before St. Petersburg. Watch wife really liked, everything works, as a gift the store put a leather strap. Watch fire, a full operating system unlike the rest of the scraps in the face of fitness bracelets. At 4 PDA there are a bunch of dials. The charge lasts for two days. I recommend, especially their updated version with gig of the operators. Here only polgiga, but they are in principle enough. Thank you seller!
The clock reached the Perm Territory 36 days later, through finku. I'm still happy with the purchase, I study more. Purchases paid, all norms. Pedometer, alarm clock, heartbeat, work. Notifications from Wyber, vatsap, VK, messages, email. Mail, everybody come! You can read and answer. She hasn't experienced it yet. On the hand look sooo stylish, not bulky. I'm delighted with them. Two straps, dark gray and brown. Charging is also there. I bought for 10 with kopecks. I learn them better, maybe I'll add a review.