We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
parfait ! super qualité et très pratique
delivered in good condition .
Очень довольна заказом, качество супер, полностью соответствует картинке! Шел месяца полтора
I love it! Best store, the bag is perfect, nice quality and also fast shipping. Thank you seller! I recommend - it matches the description 100%.
The bag is perfect... it’s big enough.. material very soft.. I like it. The delivery took a long time but it was not a problem with store but somewhere with post. The communication with seller was incredible..(incredibly horrible) it looks like they don’t even understand English or they don’t want to answer. But in final I have my order and it’s nice so I’m satisfied.
Not worth its price but remains nevertheless consistent with the description and useful.
The product arrived late but it is very useful and beautiful
I received what i ordered, i recommend the store to cooperate
Excellent bag, reliable and looks good, no marriage, smell. I highly recommend! She only came to me for a long time.
The bag is good and exactly as in the pictures, but It smells really bad right after you open it, even causes the headache. The store said this will disappear soon, but don’t know for sure
super, very good.
The bag is excellent. I'll see how it will be in operation, but so far everything is super!
Very good. Beautiful. 13 inch perfectly included
Excellent thing, pleasant to look and touch, convenient for laptop 15,6 ". But drove for 5 weeks
Fully consistent with the description, super quality
I like it very much. Lightweight, comfortable. There was a smell, hung on the balcony, weathered. The goods are satisfied. I recommend.