We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods went about a month, came to the warehouse of the transport company on the outskirts of the city to which to go 1,5 hours, for delivery to the apartment asked for another 500 rubles. Packed in a box, the weight of the whole parcel is 7 kg, inside the soft parts were in the package, chromed in the navel. Collected a chair for 10 minutes, only a screwdriver is needed. Externally it looks good, but from the bottom on the back there was an untreated edge of the material. The maximum height of the seat is 54 cm from the floor to the top of the cushion, the leg with five plastic rollers. With the store did not communicate, took for 3700 minus coupons.
The chair was bought in a hundred, in the REM area for the electrician. Washed, wiped, on the tile rolled, 95 kg person sits comfortably. Delivered the transport company Energy. TC as always in its repertoire, the box is just in trash!!!! But the chair for happiness is intact and safe
Этот заказ заставил меня волноваться... товар шол дольше чем было заявлено, по окончании срока высветилось окно "завершено".. а товар не получен ....я в панике, товар дорогой, в общем переписывалась с продавцом 7 дней, походу дело было в транспортной компании, на 7 день транспортная отзвонилась, товар забрала. Стул выглядит добротным, параметры согласно описанию, но он ниже чем барный стул !!!
It's like the description. Small compact armchair. I really like it.
Товар хороший. Как на фото.
Кресла хорошие. Товар как на картинке.
Отлично!!! Кресла супер!!!