We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good sound, good battery, fast shipping and very good product.
Ultra fast shipping, ultra good quality
Excellent headphones, chic quality, I will order later more. Thanks to the store, I recommend!
Exelent product I arrive fast and in good condition I recommend it sounds great
I'm buying for the second time for my daughter's birthday. And I asked to send it 4 as soon as possible. In 15 days I have already received it. So the gift is ready. I advise everyone to use the headphones cool. Thanks to the store. I'm buying a second time for my daughter's birthday. and asked to send 4ac as soon as possible. I already got it in 15 days. So the gift is ready. I advise everyone headphones are cool. Thank you seller.
Received bluedio TM complete box with charging cable and headset. Its great, sound is awesome and is comfortable.
The parcel went a month to St. Petersburg. Headphones are comfortable, the sound is normal, if not particularly picky.
Good transaction, product arrived quickly. Good headphone
The headphones are great both in price and in quality! They’re comfortable, music sounds wonderful and the quality is on point. I would highly recommend these, there’s is literally no point in buying highly priced brand instead of these.
Super recommended, shipping was fast and very well packed
Very good product just as shown
+ As described. Came in few weeks. Sits well over my head that is just tight enough and has soft padding for comfortable wear but could have slightly more filling in the cups if weared longer periods at a time. The size adjustment is stiff so it wont shift by accident. Controls are simple with three buttons but takes few times to get them right as i had and still do when changing track the volume tend to shift too. Sound quality is decent enough and you get good bass and you can toggle through 3 preset IQ settings (press 'n hold - volume press volume +) . Battery holds up for hours. - One bigger minus comes because i have an issue with the right speaker, not an deal breaker for the use i intended these but it's there. The treble or the field where vocals are set as it had an subtle crackle at first but now it is more notecable. Few knocks on the cup seems to calm it down for awhile...loose wire, something on the element/cone etc. dunno without further investigation.
Excellent full-size headphones. On the head are felt quite light. The sound is pleasant. No interference can be heard. Completely cover the ears, do not press anywhere. But if you have ears larger than the average size, you may not fit. There is a built-in microphone. Ear pads for such a price are certainly not leather. Adjustment for head size is available. You can also buy aux-typec cable and Bluetooth headphones turn into wired. Instruction for Russian, which is very nice. Air packing is beyond praise. I recommend to buy.
Everything is fine!!! Thank you!!!
The headphones came much faster than the declared deadline. Packed was excellent. The headphones themselves are quite comfortable and qualitatively made. Sound norms. For its price more than. (about the final sound, I will cancel after a month of use). In general, I was satisfied, because I took them so that the Metro could adequately listen to music and not cling to wires. And they're doing great. There is no noise reduction, but since the headphones are very tightly attached to the head, the sound goes off by 40-60 percent. On the Street silence, the subway completely muffles the noise of wind, hum and so on, especially in the car.