We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's taken longer than expected.
It seems to work, but it is not quite clear the principle of work without wires, and with them the current is felt
Very useful, a little hard to understand its functioning at first, but then you get used to it
The product corresponds to the description. The massager works fine.
Norms the device, very much relieve the pain after a hard day!)
The description is correct, the box got a little scrawny, the battery cover came loose in the box and I can't get it but still I tried it and it works, improve packaging
I got the order very quickly. It works reaaly good.
Beats the current sensitive) has tried for a couple of days, but apparently it's still early to talk about the effect.
Item as described, working fine, delivered in a reasonable time frame, definitely recommended
Delivered, not yet tried.
I tried it, it works.
The goods are satisfied, everything is in working order, delivery 2 weeks, I recommend the store. Thank you!
I received in good condition, looks good I didn't try yet I think needs a instructions how to use just has a guide about what mode has it.
Super fast shipping! Very satisfied with the item.
Well, the norms of the piece)) Shaw yes a month, hisses, beats the current. stickers and the collar itself work separately (not simultaneously)
Товар получил, трек отслеживание. осуществлялся. Нет инструкции на русском языке